“At our first meeting Chantal was able to sense our needs and wishes and provide for them even before we knew what we needed.”
“It is with real pleasure that my husband and I offer our appreciation of the Neff Lafreniere Estate Law firm, with whom we have dealt in the past several weeks. The staff at all levels were pleasant, professional and supremely efficient in meeting our need and responding to our legal queries. Chantal Lafreniere was at the helm, imparting clear and concise information with LIsa, Erica, Natalie and Kim were equally helpful in our transactions. Many thanks to you all!”
“You listened to our concerns; you provided personalized counsel specific to our situations which have varied according to each person’s life events; you were timely and comprehensive and very good value for money.
You took a personal interest in us. You were kind and supportive at stressful moments, explained legal processes in layman’s language’, never forgot tasks and looked after our interests as if they were your own. Your firm has always had a very warm and welcoming atmosphere.”
“Thank you Lisa! You and the firm have been absolutely fantastic to deal with, particularly with the challenges of being away.
I look forward to sending more business your way in the future.”
“By providing information on estate planning prior to our visit, we had a better understanding of what we should bring to the first meeting, and what questions needed clarification.
The service you provided was efficient, but friendly and supportive. I sensed that you had a complete understanding of estate planning, and I would not hesitate to recommend you to my friends or family.”
“My experience with Natalie Sanna, Lawyer of the Persona Law Group was comforting and certainly professional. From the moment I walked into the offices I was greeted promptly with kindness from the entire staff. Natalie spent time to listen treating all my concerns and information with respect. Natalie processed my Powers of Attorney efficiently, therefore, I highly recommend Persona Law Group for your most personal matters.”
“Not sure what Persona Law Group could have done to make our experience with you better. Everything that was done to handle our Will updates, our Power of Attorneys, even the quick interim codicil was handled in a supportive and timely manner, accommodating our out of town location. The electronic reviews were handled effectively as were any last minute changes making our visits efficient.”
At Persona Law Group, our philosophy is one of simple, predictable and ‘no-surprise’ legal bills. In most cases, you will know exactly how much you will be paying for our legal services because we offer a ‘flat fee’ for specific work such as drafting a will and powers of attorney, or preparing and submitting an application to probate a will.
When the legal service you require is more complex, and we are not able to predict the time needed for the tasks, our fee is based on our time. Our time spent is tracked in tenths of an hour and each team member’s time is billed at his or her hourly rate. Our current rates and Billing Policy are provided to you at your first appointment.
In some cases, we require a retainer before we begin work on your behalf. A retainer is a form of deposit. It is placed into our trust account and used as a credit that, in most cases, is applied to disbursements (out-of-pocket expenses) and to your final bill. The amount of the retainer depends on the work to be done.
As your file progresses, we pay for disbursements on your behalf. These can include registration or filing fees, long-distance telephone charges, special postage or courier fees, parking, and similar charges.
We are required by law to charge HST on our fees and on most expenses.
Our accounts are due on receipt of your invoice; interest accrues on the unpaid balance after 30 days unless other arrangements have been made.
You may pay your invoice by cheque, cash, debit card, Visa, or Mastercard. Deposits (Retainers) may only be paid by cheque or cash.