About Us

About Persona Law Group Professional Corporation

Seasoned Professionals

You can expect to experience professionalism in everything our team does. For example, to ensure we are looking out for your best interests, we spend a considerable amount of time and effort getting to know each client’s unique needs. With a complete picture of you, your loved ones, and your unique preferences, we can give proper advice, find opportunities to save taxes, have your wishes clearly represented, and your beneficiaries receive the maximum possible.


A Personal Process

In your first meeting, you will generally meet with one of our lawyers. This ensures that we fully understand your situation and how we can help you. Our lawyers are always available to you when you have questions that you would like to ask directly, but generally, almost all questions and concerns can be handled quickly by our helpful law clerks, who are available 8:30 a.m. to 4:30 p.m. Monday through Friday, and will ensure that every detail has been taken care of.


A Sympathetic Ear

One of our true strengths is our ability to explain complex laws and legal matters in a way that the non-lawyer can understand and make informed choices about their future, or the future of a loved one. We are committed to making sure you are fully aware of all of your options, and the specific ramifications of each choice you make, so that you are very comfortable with your decisions.


Privacy Assured

All information and documentation that you share with us is strictly confidential. We use your personal information to provide legal advice and services to you, and we will never disclose personal information to any third party unless required to do so by law or if you have consented to the disclosure.

The Persona Law Group

Chantal Lafrenière

Founding Lawyer & Notary Public
Chantal grew up in an entrepreneurial family in a small community in northern Ontario. She studied at the University of...
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Natalie Sanna

Associate Lawyer & Notary Public
Natalie is dedicated to helping clients and their loved ones plan for, and deal with, disabilities, incapacity, illness and death....
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Lisa Meabry

Senior Law Clerk & Practice Management
Lisa’s responsibilities include responding to initial inquiries when someone has passed away, gathering information about an estate in order to...
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Testimonials

Billing and Retainers

About our Bills

At Persona Law Group, our philosophy is one of simple, predictable and ‘no-surprise’ legal bills.  In most cases, you will know exactly how much you will be paying for our legal services because we offer a ‘flat fee’ for specific work such as drafting a will and powers of attorney, or preparing and submitting an application to probate a will.

When the legal service you require is more complex, and we are not able to predict the time needed for the tasks, our fee is based on our time. Our time spent is tracked in tenths of an hour and each team member’s time is billed at his or her hourly rate. Our current rates and Billing Policy are provided to you at your first appointment.

Deposits, Retainers and Disbursements

In some cases, we require a retainer before we begin work on your behalf. A retainer is a form of deposit.  It is placed into our trust account and used as a credit that, in most cases, is applied to disbursements (out-of-pocket expenses) and to your final bill.   The amount of the retainer depends on the work to be done.  

As your file progresses, we pay for disbursements on your behalf.  These can include registration or filing fees, long-distance telephone charges, special postage or courier fees, parking, and similar charges.

Important Points to Note

We are required by law to charge HST on our fees and on most expenses.

Our accounts are due on receipt of your invoice; interest accrues on the unpaid balance after 30 days unless other arrangements have been made.

You may pay your invoice by cheque, cash, debit card, Visa, or Mastercard. Deposits (Retainers) may only be paid by cheque or cash.