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About Us

About Persona Law Group Professional Corporation

Our Boutique Approach

Persona Law Group is committed to what we like to call a “boutique” approach to the practice of law. Each of our lawyers practices exclusively in limited, specific areas of the law. This allows them to fully immerse themselves in all facets of their practice areas. Our clients appreciate that practicing in this way enables our lawyers to provide in-depth, comprehensive advice in their practice areas. And through combining their practice areas, our firm is able to offer a wide range of legal services to our clients from estate planning to family law matters to real estate and business law. 

A Personal Process

At Persona Law Group, we are proud of our personal, client-centered approach. With a wealth of experience and compassion, our Senior Clerk, Lisa, will likely be your first contact with our firm. Your first meeting will be scheduled with the lawyer best able to advise you on the particular matter. We may ask that you provide us with some information prior to your meeting. This ensures that we fully understand your situation and how we can tailor our advice to best help you. All of our team members are always available to you when you have questions or concerns. 

A Full Understanding

One of our true strengths is our ability to explain complex laws and legal matters in a way that the non-lawyer can understand. This allows our clients to gain a complete understanding of the legal issues applicable to their situation. We are committed to ensuring our clients are fully aware of all of their options, and the specific ramifications of each choice, in order that an informed decision can be made.

Privacy Assured

We take the security of the information that clients entrust with us very seriously. All information and documentation that you share with us is strictly confidential. We use your personal information to provide legal advice and services to you, and we will never disclose personal information to any third party unless required to do so by law or if you have consented to the disclosure.

The Persona Law Group

Chantal Lafrenière

Founding Lawyer & Notary Public
Chantal grew up in an entrepreneurial family in a small community in northern Ontario. She studied at the University of...
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Natalie A. Sanna

Associate Lawyer & Notary Public
Natalie is dedicated to helping clients and their loved ones plan for, and deal with, disabilities, incapacity, illness and death....
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“…The staff at all levels were pleasant, professional and supremely efficient in meeting our needs and responding to our legal queries. Chantal Lafreniere was at the helm, imparting clear and concise information while Lisa, Erica, Natalie and Kim were equally helpful in our transactions. Many thanks to you all!”

– Jason B

“My experience with Natalie Sanna, Lawyer of the Persona Law Group was comforting and certainly professional. From the moment I walked into the offices I was greeted promptly with kindness from the entire staff. Natalie spent time to listen treating all my concerns and information with respect. Natalie processed my Powers of Attorney efficiently, therefore, I highly recommend Persona Law Group for your most personal matters.”

– Gloria W

“Thank you very much for all your help, Lisa. I am very happy with how smoothly everything went, and I know that’s a testament to your firm’s professionalism and capability. Rest assured, if I have any future need for legal representation, I will be in touch.”

– Dave J

Billing and Retainers

About our Bills

At Persona Law Group, our philosophy is one of simple, predictable and ‘no-surprise’ legal bills.  In most cases, you will know exactly how much you will be paying for our legal services because we offer a ‘flat fee’ for specific work such as drafting a will and powers of attorney, or preparing and submitting an application to probate a will.

When the legal service you require is more complex, and we are not able to predict the time needed for the tasks, our fee is based on our time. Our time spent is tracked in tenths of an hour and each team member’s time is billed at his or her hourly rate. Our current rates and Billing Policy are provided to you at your first appointment.

Deposits, Retainers and Disbursements

In some cases, we require a retainer before we begin work on your behalf. A retainer is a form of deposit.  It is placed into our trust account and used as a credit that, in most cases, is applied to disbursements (out-of-pocket expenses) and to your final bill.   The amount of the retainer depends on the work to be done.  

As your file progresses, we pay for disbursements on your behalf.  These can include registration or filing fees, long-distance telephone charges, special postage or courier fees, parking, and similar charges.

Important Points to Note

We are required by law to charge HST on our fees and on most expenses.

Our accounts are due on receipt of your invoice; interest accrues on the unpaid balance after 30 days unless other arrangements have been made.

You may pay your invoice by cheque, cash, debit card, Visa, or Mastercard. Deposits (Retainers) may only be paid by cheque or cash.