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“…The staff at all levels were pleasant, professional and supremely efficient in meeting our needs and responding to our legal queries. Chantal Lafreniere was at the helm, imparting clear and concise information while Lisa, Erica, Natalie and Kim were equally helpful in our transactions. Many thanks to you all!”
– Jason B
“My experience with Natalie Sanna, Lawyer of the Persona Law Group was comforting and certainly professional. From the moment I walked into the offices I was greeted promptly with kindness from the entire staff. Natalie spent time to listen treating all my concerns and information with respect. Natalie processed my Powers of Attorney efficiently, therefore, I highly recommend Persona Law Group for your most personal matters.”
– Gloria W
“Thank you very much for all your help, Lisa. I am very happy with how smoothly everything went, and I know that’s a testament to your firm’s professionalism and capability. Rest assured, if I have any future need for legal representation, I will be in touch.”
– Dave J
At Persona Law Group, our philosophy is one of simple, predictable and ‘no-surprise’ legal bills. In most cases, you will know exactly how much you will be paying for our legal services because we offer a ‘flat fee’ for specific work such as drafting a will and powers of attorney, or preparing and submitting an application to probate a will.
When the legal service you require is more complex, and we are not able to predict the time needed for the tasks, our fee is based on our time. Our time spent is tracked in tenths of an hour and each team member’s time is billed at his or her hourly rate. Our current rates and Billing Policy are provided to you at your first appointment.
In some cases, we require a retainer before we begin work on your behalf. A retainer is a form of deposit. It is placed into our trust account and used as a credit that, in most cases, is applied to disbursements (out-of-pocket expenses) and to your final bill. The amount of the retainer depends on the work to be done.
As your file progresses, we pay for disbursements on your behalf. These can include registration or filing fees, long-distance telephone charges, special postage or courier fees, parking, and similar charges.
We are required by law to charge HST on our fees and on most expenses.
Our accounts are due on receipt of your invoice; interest accrues on the unpaid balance after 30 days unless other arrangements have been made.
You may pay your invoice by cheque, cash, debit card, Visa, or Mastercard. Deposits (Retainers) may only be paid by cheque or cash.